I had to order a funeral arrangement for my Great-Uncle who had been a US Marine in the Korean War. A professional and compassionate woman by the name of Melissa took such fantastic care of me, I felt that the arrangement was equally as important to her, as it was to me. Melissa shared with me that she herself was a veteran of the US Navy. I was so impressed that Stop & Shop had the wisdom to hire such an outstanding Veteran. I moved to FL 15 years ago, but still have many friends & family members in the Western Massachusetts area, and I always try to use Stop & Shop whenever I send flowers to anyone in that area, and I always recommend it to others, too. If more companies in this world had employees like Melissa, it would be a much better world to do business in. Many thanks to you, and all of the Stop & Shop employees, for all of your years of outstanding customer service.